Privacy Policy

How we collect, use, and protect your information

Red Rooks Apparel ("we", "our", "us") operates the Red Rooks Apparel mobile application ("App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

By using our App, you agree to the collection and use of information as described in this policy.

1. Information We Collect

a. Information You Provide

We may collect:

  • Name
  • Email address
  • Phone number
  • Shipping/billing address
  • Order details

b. Automatically Collected Information

When you use the App, we may collect:

  • Device information (model, OS version)
  • Log information (IP address, usage patterns)
  • Cookies and similar tracking technologies

c. Payment Information

We do not store your full payment card details. All payments are processed securely through trusted third-party payment gateways.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Manage your account
  • Improve App performance and customer experience
  • Provide customer support
  • Send promotional notifications (only with your consent)

3. Sharing Your Information

We may share your information with:

  • Delivery partners to ship your orders
  • Payment processors
  • Service providers (analytics, crash reporting, hosting)

We do not sell or rent any personal data.

4. Cookies & Tracking

The App may use cookies, analytics tools, and device identifiers to improve performance and personalize your experience.

5. Data Security

We use industry-standard security measures to protect your data.

However, no method of transmission is 100% secure.

6. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Opt out of marketing communications

To make a request, contact us at sales@redrooksapparel.com.

7. Children's Privacy

The App is not intended for anyone under 13 years old.

We do not knowingly collect data from children.

8. Links to Third-Party Services

Our App may link to external websites such as payment or shipping services.

Their privacy practices are not controlled by us.

9. Changes to This Policy

We may update this Privacy Policy.

Updates will be posted in the App and on our website.

10. Contact Us

If you have questions, contact us at:

Last Updated: December 2025